We are a local company who have been looking after people for the last quarter of a century –
Our promise to you is that we will offer high quality, impartial mortgage advice
In a nutshell we will look after you, guide you through the process, aim to save you money and provide a service you would actively recommend
We take the time to listen to you and what you need, not generic advice for the 'type of borrower you are' or provide you with a comparison chart of lowest rates as there will be other factors specific to you to consider. We have access to exclusive mortgage offers not available to customers in high street banks - one of which may be perfect for you.
We check availability and eligibility. We accurately work out the amount that you can borrow so you can confidently make plans. We then deal with all the paperwork for you keeping you updated throughout the process. We will also look at any other schemes available and look through all of the various options so you can rest assured knowing you have covered all bases.
Once agreed, we will submit the mortgage application to the lender for you and liaise with all the relevant parties, and deal with any hurdles that may appear during the process. The lender deals directly with us for any subsequent requirements and we can keep the process moving forward, meaning you can relax knowing the mortgage is being taken care of by the experts.
We also have access to competitively priced solicitors, surveyors, buildings and contents insurance and family protection – leaving you to relax knowing all of this is being taken care of by the experts
No hard sells and no obligation – We do the work so you don’t have to.
My partner and I are extremely grateful for your outstanding service. You worked beyond expectation, to arrange our home insurance as a matter of urgency. We will highly recommend your service to those needing help. Thanks so much
Sara & Samantha
We have used Mortgage Quest for several years now, for both our Residential and Buy to Let mortgage needs.
Every time we have used Mortgage Quest we have received impeccable service, advice and products.
We would particularly like to mention James Stopford who always finds a solution to meet our needs, he is professional, knowledgeable and always happy to take the time to make sure we understand before going ahead with his recommendations.
We wouldn’t consider using anyone else now, or in the future for our mortgage and protection needs
Georgina and Phil
Helen explained everything very well and gave us comprehensive info to make our decisions. She was very friendly and professional, making the whole process a lot easier for us as first time buyers. We are so appreciative for all her help and would recommend her to anyone.
Maddie and Jack
As first time buyers we were really happy with all the information and guidance Helen gave to us. We would recommend Helen and thanks to her help we now have our lovely new home.
Liam and Egina
I arranged my mortgage through Dean Porter last year and he was incredibly helpful and knowledgeable right from the outset – he advised on the type of mortgage that would suit my needs, he explained every step of the process, dealt with the application and kept me fully informed. Once I had secured a mortgage Dean continued to help and advise and keep things ticking along with regards to the solicitors and estate agents – not easy during a pandemic! He was encouraging, reassuring and always happy to answer my questions throughout the whole process of house – buying and definitely made it less stressful from my perspective. I wouldn’t hesitate to recommend Dean and would definitely use his services again.
Debbie W
The service provided by Dean was first rate and met our needs precisely. Dean listened to our personal circumstances and tailored the offers based on these requirements. The most impressive part of the service was Dean’s availability. He responded to e-mail requests and phone calls very quickly and the responses always left you with confidence. Thank you Dean!
Paul and Kayley – Haverhill
Getting help when looking for your first mortgage was always going to be a bit scary however the minute I spoke to Helen my mind and all my worries was put straight at ease. Helen had all the answers and more. From start to finish Helen made the process so easy and not at all stressful. Her communication was superb and I can not fault her one bit. Helen was the most helpful person we could have ever wished for and when friends and family ask about mortgage help Helen’s name is the first thing I pass on. We truly wouldn’t have been able to do it without Helen.
Heather
I am so pleased I obtained my mortgage through Dean at Mortgage Quest. He helped me through the whole process from start to finish and was helpful, readily available and provided quick responses to all my questions. He made the whole process really easy and stress-free by explaining all the options, providing advice, information and clarity. I was able to get the best deal and I would highly recommend Dean and can only thank him for the fantastic service.
Sharon B
Independent mortgage advisors with no links to any specific mortgage lender. This means that you are not limiting yourself to a single lender or group of lenders that a ‘tied’ broker works with.
We are based in Royston, but with National coverage meaning we can find you the best products that we have access to regardless of your proximity to our Hertfordshire office.
